Frequently Asked Questions (FAQ)
What is HeatSig?
Heatsig is a patented process of using light fittings integrated with thermal sensors to monitor activity or inactivity of people in urban spaces.
Do I Need to Run a Calibration?
Our sensor is well-calibrated by default. No technical calibration is required; simply follow our simple onboarding process. However, if a false alert occurs at a certain height, feel free to let us know!
Can HeatSig Detect Medical Emergencies or Accidental Falls?
Yes. If an individual experiences a medical crisis, slips, or becomes unconscious, the heat-sensing radar detects the sudden shift in position followed by a complete lack of movement. The system immediately triggers a real-time alert via the control interface so that caregivers or emergency responders can act instantly.
How Does the HeatSig Technology Actually Work?
HeatSig modules feature built-in heat sensors that continuously capture ambient body temperatures across hundreds of grid points on the floor. Our onboard AI and machine learning algorithms analyze these heat signatures to track presence, recognize crowd density, and detect anomalies (such as sudden falls or prolonged inactivity) without ever compromising user privacy.
What’s in The Box?
It comes with one unit of HeatSig, necessary tools for installation, a manual, and a warranty card.
I Did Not Receive an Email.
We are sorry to hear that, as we are currently in limited alpha testing. Only selected users will be notified. In the meantime, feel free to enroll for the beta and public release. Thanks for all the support!
How Many I Can Own?
Due to limited alpha testing, we do not produce them in bulk, so we have very limited quantities. They will be available when we move to the public release phase. We seek your understanding. If you wish to get notified, please fill in the form here.
Why is HeatSig Considered An Eco-Friendly and Cost-Saving Solution?
By creating a 2-in-1 hybrid device (illumination + sensor data), HeatSig significantly reduces the physical hardware, electrical cables, and separate components normally needed to run automation networks. Furthermore, its occupancy data can link directly with building management software to lower your facility’s energy footprint by automatically turning off empty zones.
Want to See How HeatSig Works?
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