Mum lives alone. What if she can’t get up and no one knows?
Mdm Lee, 82, lives alone. Her daughter Grace works full days across town.
“I don't call to check on her any more. I call to talk.”
What happened
Between Grace's calls, a missed call could mean a nap, or a fall.
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2:40 pm

Mdm Lee feels dizzy, sits down on the floor and can't get up.
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20 seconds later2:40 HeatSignow Immobility alert Mdm Lee · Living room No movement for 20 seconds
Grace's phone shows an alert. So does Mr Ong's next door.
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2:50 pm

Mr Ong has a spare key. He is with her in minutes.
What you can do
- Leave a spare key with a neighbour you trust, and tell the family who has it.
- Agree on a daily check-in time, a call or a message, so a missed one means something.
- Keep a phone where she could reach it from the floor, not only on a high table.



